2019 - 2020
Florida Department of Education
Curriculum Framework 

Program Title:	Industry Operations Specialist
Career Cluster:	Manufacturing

CCC	
CIP Number	0652020502	
Program Type	College Credit Certificate (CCC) 	
Program Length	9 credit hours	
CTSO	SkillsUSA	
SOC Codes (all applicable) 	11-1021 – General and Operations Managers	
CTE Program Resources 	http://www.fldoe.org/academics/career-adult-edu/career-tech-edu/program-resources.stml	

Purpose

This certificate program is part of the Industrial Management Technology AS degree program (1652020501).  

A College Credit Certificate consists of a program of instruction of less than sixty (60) credits of college-level courses, which is part of an AS or AAS degree program and prepares students for entry into employment (Rule 6A-14.030, F.A.C.).

This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers in the manufacturing career cluster; provides technical skill proficiency, and includes competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of the manufacturing career cluster. 

The content includes but is not limited to communication skills, leadership skills, human relations and employability skills, principles of management, personnel management, and general business procedures.

Additional Information relevant to this Career and Technical Education (CTE) program is provided at the end of this document.

Standards

After successfully completing this program, the student will be able to perform the following:

01.0	Apply strategies for effective management of personnel.  
02.0	Employ creative thinking to achieve business objectives and solve problems.  
01.0	Demonstrate an understanding of entrepreneurship.

2019 - 2020
Florida Department of Education
Student Performance Standards

Program Title:	Industry Operations Specialist
CIP Number:	0652020502
Program Length:	9 Credit Hours
SOC Code(s):		11-1021

This certificate program is part of the Industrial Management AS degree program (1652020501).  At the completion of this program, the student will be able to:	
01.0	Apply strategies for effective management of personnel.-The student should be able to:	
01.01	Diagnose unacceptable performance.	
01.02	Determine effective discipline procedures.	
01.03	Undertake disciplinary action.	
01.04	Plan appraisal interviews.	
01.05	Conduct appraisal interviews.	
01.06	Implement transfer, demotion, and termination procedures.	
01.07	Conduct hiring interviews.	
01.08	Implement recruitment procedures.	
01.09	Discuss the performance appraisal with an employee.	
01.10	Identify employees for promotion.	
02.0	Employ creative thinking to achieve business objectives and solve problems.-The student should be able to:	
02.01	Utilize techniques for maximum production of ideas.	
02.02	Establish and maintain conditions necessary for creative problem solving.	
02.03	Diagnose conditions antithetical to creativity.	
02.04	Oversee the problem-solving process.	
03.0	Demonstrate an understanding of entrepreneurship.-The student should be able to:	
03.01	Identify characteristics of the American enterprise system.	
03.02	Define inflation and deflation.	
03.03	Identify characteristics of international and global enterprise systems.	
03.04	Determine the results of a change in demand or a change in supply.	
03.05	List factors that contribute to economic growth.	
03.06	Identify characteristics of different types of business ownership.	
03.07	Choose appropriate action in a situation requiring application of business ethics.	

Additional Information

Laboratory Activities

Laboratory investigations that include scientific inquiry, research, measurement, problem solving, emerging technologies, tools and equipment, as well as, experimental, quality, and safety procedures are an integral part of this career and technical program/course. Laboratory investigations benefit all students by developing an understanding of the complexity and ambiguity of empirical work, as well as the skills required to manage, operate, calibrate and troubleshoot equipment/tools used to make observations. Students understand measurement error; and have the skills to aggregate, interpret, and present the resulting data. Equipment and supplies should be provided to enhance hands-on experiences for students. 

Career and Technical Student Organization (CTSO)

Skills USA is the intercurricular career and technical student organization for providing leadership training and reinforcing specific career and technical skills.  Career and Technical Student Organizations provide activities for students as an integral part of the instruction offered.  

Accommodations

Federal and state legislation requires the provision of accommodations for students with disabilities to meet individual needs and ensure equal access. Postsecondary students with disabilities must self-identify, present documentation, request accommodations if needed, and develop a plan with their counselor and/or instructors. Accommodations received in postsecondary education may differ from those received in secondary education. Accommodations change the way the student is instructed. Students with disabilities may need accommodations in such areas as instructional methods and materials, assignments and assessments, time demands and schedules, learning environment, assistive technology and special communication systems. Documentation of the accommodations requested and provided should be maintained in a confidential file.

Additional Resources

For additional information regarding articulation agreements, Bright Futures Scholarships, Fine Arts/Practical Arts Credit and Equivalent Mathematics and Equally Rigorous Science Courses please refer to:

http://www.fldoe.org/academics/career-adult-edu/career-tech-edu/program-resources.stml