2018 – 2019
Florida Department of Education
Curriculum Framework 

Program Title:	Technology Project Management
Career Cluster:	Information Technology

AS	
CIP Number	1511100509	
Program Type	College Credit	
Standard Length	60 credit hours 	
CTSO	Phi Beta Lambda, BPA 	
SOC Codes (all applicable) 	15-1199 – Computer Occupations, All Other	
CTE Program Resources 	http://www.fldoe.org/academics/career-adult-edu/career-tech-edu/program-resources.stml	

Purpose

This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers such as project managers and professionals incorporating IT project management strategies in their business activities in the Information Technology career cluster; provides technical skill proficiency, and  competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of the Information Technology career cluster. 

The content includes but is not limited to balance of business and technology components and allows the student to gain additional skills in the area of Project Management.

Additional Information relevant to this Career and Technical Education (CTE) program is provided at the end of this document.

Program Structure

This program is a planned sequence of instruction consisting of 60 credit hours.

Standards

After successfully completing this program, the student will be able to perform the following:

01.0	Proficiency in the use of computers and their peripherals.
02.0	Proficiency in the use of web browsers and access to Internet resources.
03.0	Proficiency in the use of computer software. 
04.0	Proficiency in computer operating systems software. 
05.0	Information technology activities.
06.0	Accounting activities.
07.0	Legal and ethical issues relative to the information technology environment. 
08.0	Project management activities. 
09.0	Project management software applications for project management.
10.0	Demonstrate proficiency with data modeling software.
11.0	Systems analysis and design.
12.0	Human resources management activities.
13.0	Use various models and strategies for project management.
14.0	Customer service.
15.0	Employability skills.
16.0	Communications skills.

2018 – 2019
Florida Department of Education
Student Performance Standards

Program Title:	Technology Project Management
CIP Number:		1511100509
Program Length:	60 credit hours
SOC Code(s):		15-1199

Refer to Rule 6A-14.030 (4) F.A.C., for the minimum amount of general education coursework required in the Associate of Science (AS) degree.  At the completion of this program, the student will be able to:	
01.0	Proficiency in the use of computers and their peripherals. – The student will be able to:	
01.01	Identify and explain the main purpose of various computer hardware devices.	
01.02	Demonstrate the proper use and maintenance of printers.	
01.03	Demonstrate the proper use and maintenance of PC hardware.	
01.04	Demonstrate the proper use and maintenance of laptops.	
01.05	Demonstrate the proper use and maintenance of networks.	
01.06	Demonstrate the proper use and maintenance of digital cameras.	
01.07	Demonstrate the proper use and maintenance of backup systems.	
02.0	Proficiency in the use of web browsers and access to Internet resources. – The student will be able to:	
02.01	Explain the history, purpose and use of the World Wide Web.	
02.02	Describe proper Internet etiquette and usage.	
02.03	Explain how to connect to the Internet.	
02.04	Explain the purpose and use of browsers and search engines.	
02.05	Use a web browser to navigate the Web.	
02.06	Send electronic communications.	
02.07	Explain issues specific to electronic communications.	
02.08	Set up an email account.	
02.09	Participate in discussion groups and social media.	
02.10	Explain the guidelines for evaluating information needs before beginning a search.	
02.11	Explain issues associated with pornography, free speech, censorship, filtering, and copyright on the Web.	
02.12	Describe how to critically evaluate online information content.	
02.13	Use and manage browser tools.	
02.14	Capture images, text, sound, and data from web pages.	
02.15	Work with file transfer tools and related protocols.	
02.16	Design and publish a simple web page.	
03.0	Proficiency in the use of computer software. – The student will be able to:	
03.01	Identify and use personal productivity software.	
03.02	Identify and use project management software.	
03.03	Identify and use web page design software.	
03.04	Identify and use system security software.	
04.0	Proficiency in computer operating systems software. – The student will be able to:	
04.01	Describe the historical development of computer operating systems.	
04.02	Describe the major hardware and related software of computers.	
04.03	Describe the various operating systems.	
04.04	Explain system and application architectures.	
04.05	Describe various disk formats.	
04.06	Describe the file system functions.	
04.07	Demonstrate knowledge of system processes.	
05.0	Information technology activities. – The student will be able to: 	
05.01	Describe the impact of information technology on business operations.	
05.02	Describe the use of computing and software for business.	
05.03	Describe the use of communication and research for business.	
05.04	Describe the use of web publishing for business.	
05.05	Describe the use of digital media for business.	
06.0	Accounting activities. – The student will be able to:	
06.01	Demonstrate an understanding of the basic accounting principles and practices.	
06.02	Demonstrate an understanding of budgeting.	
06.03	Demonstrate an understanding of costing.  	
06.04	Identify fundamental financial analysis concepts.  	
06.05	Describe financial analysis tools.  	
06.06	Understand and interpret financial reports.  	
07.0	
Legal and ethical issues relative to the information technology environment. – The student will be able to: 	
07.01	Discuss the types of works that are protected by intellectual property laws.	
07.02	Discuss the basic elements of a contract.	
07.03	Discuss email litigation, including anti-spam laws.	
07.04	Discuss email use and ownership.	
07.05	Describe customer and employee privacy issues and safeguards.	
07.06	Develop examples of acceptable use policies.	
07.07	Compare organizational codes of ethics.	
07.08	Research industry standards and codes of conduct for information technology professionals.	
07.09	Write a personal code of ethics.	
08.0	Project management activities. – The student will be able to:	
08.01	Examine the organization, planning, and controlling of projects	
08.02	Define project integration management	
08.03	Describe project phases, process groups, and the full project life cycle.	
08.04	Understand the basic tools and techniques to plan, organize, and manage a project.	
08.05	Describe the principles of identifying, developing, and managing resources.	
08.06	Plan and monitor a project budget and schedule.	
08.07	Understand the technical and human aspects of project control, especially change control.	
08.08	Describe the basic tools and techniques of managing project quality and risk.	
08.09	Understand the contextual relationship between the project and the organization that hosts the project.	
08.10	Demonstrate an understanding of the importance of working in teams, managing team members, and interacting with stakeholders.	
08.11	Understand the importance of ethical considerations in every aspect of a project’s operation.	
08.12	Distinguish between project management processes and product-oriented processes.	
08.13	Sequence the groups of processes, as they would normally occur when managing a complex project.	
08.14	Identify the strengths and weaknesses of various project life cycle designs.	
08.15	Understand the importance of managing project scope.	
08.16	Compare and contrast project selection methods.	
08.17	Build a Work Breakdown Structure (WBS), Gantt chart, and Pert Chart and describe the elements of each.	
08.18	Compare and contrast types of cost estimates.	
08.19	Examine cost control and earned value analysis.	
08.20	Examine organizational planning, staff acquisition, and team development.	
08.21	Examine risk identification, quantification, response development, and response control.	
08.22	Compare and contrast project tracking and project reporting.	
08.23	Understand and manage the change control process.	
08.24	Identify the costs and benefits of subcontracting and outsourcing.	
08.25	Apply fundamental financial analysis concepts to project management tasks.	
08.26	Use formal cost and schedule control and variance analysis to detect pending problems so the problems can be corrected or workaround strategies can be implemented.	
08.27	Track the expenses and costs of a project and compare them to the project plan.	
08.28	Explain how a project manager can control and manage projects and contract finances.	
08.29	Identify problem solving strategies utilizing current effective decision making methods.	
09.0	Project management software applications for project management. – The student will be able to:	
09.01	Demonstrate proficiency with project management software.	
09.02	Understand the value of accounting, auditing, and customer relation software.	
09.03	Understand the benefits and challenges of working within an Enterprise Resource Planning (ERP) software.	
10.0	Demonstrate proficiency with data modeling software.	
10.01	Demonstrate proficiency with remote controlling software.	
10.02	Demonstrate proficiency with program development software.	
11.0	Systems analysis and design. – The student will be able to:	
11.01	Perform a preliminary investigation of a systems project.	
11.02	Perform a detailed systems investigation and analysis of the project.	
11.03	Design the input and output for the system.	
11.04	Design the data files for the system.	
11.05	Design the processing flow of the system.	
11.06	Design a system to insure that only valid data is accepted and processed, completely and accurately.	
11.07	Establish a project plan for the development, testing, and implementation of the system.	
11.08	Develop the final systems documentation.	
11.09	Conduct necessary training and file conversion to properly implement the system.	
12.0	Human resources management activities. – The student will be able to:	
12.01	Describe the importance of human resources.	
12.02	Describe the components of the job requirement and analysis process.	
12.03	Describe the important elements of effective human resource planning.	
12.04	Discuss the performance appraisal and the uses of the performance appraisal.	
12.05	Compare various training options available to organizations.	
12.06	Describe various ways of compensating employees.	
12.07	Summarize the legal regulations of compensation systems.	
12.08	Explain the importance of employee retention. 	
12.09	Discuss the importance of safety and health laws and standards.	
12.10	Describe how to create a safe and healthy work environment.	
12.11	Describe labor relations and collective bargaining.	
12.12	Analyze and develop written solutions to behavior problems affecting job performance.	
13.0	 Use various models and strategies for project management. – The student will be able to:	
13.01	 Understand how to control a project.	
13.02	Identify the goals of project management.	
13.03	Establish effective communication with stakeholders to increase project efficiency.	
13.04	Create a project priority matrix to balance priorities.	
13.05	Evaluate the critical path to reduce project length.	
13.06	Use Planning Processes: WBS, risk management, estimating, and scheduling.	
13.07	Use cost management, procurement management, and project tracking methods/models/strategies.	
13.08	Describe closing processes.	
14.0	 Customer service. – The student will be able to:	
14.01	Define customer service.	
14.02	Explain the value of customer service.	
14.03	Discuss solutions to overcoming obstacles in customer service.	
14.04	Define service culture in organizations.	
14.05	Describe management's role in customer service formulation.	
14.06	Describe employee empowerment and its importance in providing good customer service.	
14.07	Explain the role of communication in customer service.	
14.08	Describe the basic behavioral styles of customers.	
14.09	Explain the difference behavioral styles of a challenging customer.	
14.10	Describe strategies of dealing with challenging customers.	
14.11	Determine strategies for working with various customer behaviors.	
15.0	Employability skills. – The student will be able to:	
15.01	Conduct a job search.	
15.02	Secure information about a job.	
15.03	List and obtain documents that may be required when applying for a job and preparing for an interview.	
15.04	Complete a job application form.	
15.05	Demonstrate competence in job interview techniques.	
15.06	Identify or demonstrate appropriate responses to criticism.	
15.07	Identify and describe acceptable work habits.	
15.08	Demonstrate knowledge of how to make appropriate job changes during the course of a career.	
16.0	Communications skills. – The student will be able to:	
16.01	Write logical and clear statements, or phrases, to accurately fill out forms/invoices commonly used in business and industry.	
16.02	Read and explain graphs, charts, diagrams, and tables commonly used in this industry/occupation area.	
16.03	Deliver and follow oral and written instructions. 	
16.04	Answer and ask questions coherently and concisely.	
16.05	Read critically by recognizing assumptions and implications and by evaluating ideas.	
16.06	Demonstrate appropriate communication skills.	
16.07	Prepare and deliver a technical presentation. 	
16.08	Observe and interpret verbal and nonverbal behavior.	
16.09	Compose and critique business documents, memorandums, business letters, requests, answer requests, claims/adjustments, and letters using correct English grammar and punctuation.	
16.10	Demonstrate effective use of electronic communication.	
16.11	Summarize the skills involved in being an effective listener.	
16.12	Demonstrate ability to work and communicate effectively in multicultural and diverse environments.	

Additional Information

Laboratory Activities

Laboratory investigations that include scientific inquiry, research, measurement, problem solving, emerging technologies, tools and equipment, as well as, experimental, quality, and safety procedures are an integral part of this career and technical program/course. Laboratory investigations benefit all students by developing an understanding of the complexity and ambiguity of empirical work, as well as the skills required to manage, operate, calibrate and troubleshoot equipment/tools used to make observations. Students understand measurement error; and have the skills to aggregate, interpret, and present the resulting data. Equipment and supplies should be provided to enhance hands-on experiences for students.

Career and Technical Student Organization (CTSO)

Phi Beta Lambda and Business Professionals of America (BPA) are the intercurricular career and technical student organization(s) providing leadership training and reinforcing specific career and technical skills.  Career and Technical Student Organizations provide activities for students as an integral part of the instruction offered.  

Accommodations

Federal and state legislation requires the provision of accommodations for students with disabilities as identified on the secondary student’s Individual Educational Plan (IEP) or 504 plan or postsecondary student’s accommodations’ plan to meet individual needs and ensure equal access.  Postsecondary students with disabilities must self-identify, present documentation, request accommodations if needed, and develop a plan with their counselor and/or instructors.  Accommodations received in postsecondary education may differ from those received in secondary education.  Accommodations change the way the student is instructed.  Students with disabilities may need accommodations in such areas as instructional methods and materials, assignments and assessments, time demands and schedules, learning environment, assistive technology and special communication systems.  Documentation of the accommodations requested and provided should be maintained in a confidential file.

Articulation

To be transferable statewide between institutions, this program must have been reviewed, and a “transfer value” assigned the curriculum content by the appropriate Statewide Course Numbering System discipline committee.  This does not preclude institutions from developing specific articulation agreements with each other. 

The following industry certifications have been approved by the Florida State Board of Education for statewide articulation credit into this degree program. 

CompTIA Project+ (COMPT007) – 3 credits

For details on articulation agreements which correlate to programs and industry certifications refer to http://www.fldoe.org/workforce/dwdframe/artic_frame.asp.

Program Length
The AS degree requires the inclusion of a minimum of 15 credits of general education coursework according to SACS, and it must be transferable according to Rule 6A-14.030 (2), F.A.C.  The standard length of this program is 60 credit hours according to Rule 6A-14.030, F.A.C.